Sorena AI ("we", "us", or "our") operates Sensii, the League of Legends AI Coach service ("Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy applies to all users of our Service.
Our registered office is located at: Zomervaart 44, 2033DA Haarlem, The Netherlands.
When you create an account using Google/Gmail, we collect:
During your use of the Service, we temporarily process:
We automatically collect certain technical information, including:
We use your information for the following purposes:
Audio recordings and screenshots are stored temporarily only during your active game session. Once your game ends, this data is automatically deleted from our systems.
We do not retain your gameplay audio or screenshots after your session concludes.
Your account information (email, name, profile) is retained for as long as your account remains active. When you delete your account, this information is permanently removed.
We share your data with the following third-party service providers who help us operate the Service:
We use OpenAI's API to process your audio inputs (speech-to-text), analyze your questions, and generate coaching responses. Your audio and visual data are sent to OpenAI for processing during your game session.
OpenAI's data processing practices are governed by their Privacy Policy.
We use Datadog for service monitoring and performance analytics. Datadog may collect technical logs and usage metrics to help us maintain service quality.
Authentication is provided through Google OAuth. Google's handling of your authentication data is subject to their Privacy Policy.
We do not sell, rent, or trade your personal information to third parties.
You have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Contact us at daniel@sorenaai.com to request your data.
You can update your account information at any time through your account settings.
You can delete your account at any time using the "Delete Account" button in your account settings. This will permanently remove your account information and any associated data.
You have the right to object to certain types of processing of your data. Contact us to exercise this right.
Where we rely on your consent to process your data, you may withdraw that consent at any time by deleting your account or contacting us.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Your data may be transferred to and processed in countries other than your country of residence, including the United States (where OpenAI's servers are located). These countries may have different data protection laws than your country.
When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
Our Service is available to users aged 13 and above. We do not knowingly collect personal information from children under 13 years of age.
If you are under 18, you should have your parent or guardian's permission before using the Service. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information.
We use essential cookies and similar tracking technologies to operate the Service:
These cookies are necessary for the Service to function properly, including authentication and security features.
We use Vercel Analytics to understand how users interact with our website. This helps us improve the user experience.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.
We will notify you of any material changes by email or through a notice on the Service. The "Last updated" date at the top of this policy indicates when it was last revised.
Your continued use of the Service after changes are made constitutes acceptance of the updated Privacy Policy.
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific data and context:
If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
For users in The Netherlands, the relevant authority is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days in accordance with applicable data protection laws.